Lengendary Customer Service!
Sean Stephens and his team at Metroplex Mortgage truly do offer legendary customer service. We would not be in our new home without the very knowledgeable help and assistance that Sean and staff provided to us through the USDA loan qualification process. We had extremely difficult sellers to deal with expecting an extremely fast closing of escrow. Sean and staff got it done, taking the stress out of our cross country move. With much gratitude and appreciation for the professionalism of the staff at Metroplex mortgage!
We weren't just another number
We want to thank you and everyone in your office that helped us through a stressful time purchasing our first Florida home. You all made us feel like people instead of a loan applicant number. We will be sure to tell all our friends and family when they to are ready to become Floridians.
Lake Placid, FL
This time was less stressful...
Thank you and to everyone in your office that helped make our first Florida home smooth and less stressful then our home buying in the past. We will be sure to let all our friends and family know how helpful this whole process was easy for us.
Lake Placid, FL
FAST AND EFFECTIVE
Thanks to fast moving quick team, we just closed on out new home. Thanks to Sean, and your whole team.
Helped Us Qualify Even With Bankruptcy
Me and my wife would like to thank you and your team for helping us obtain or new home. When we first got in touch with Metroplex we really did not think we would be able to get financing due to a bankruptcy that we went through just 4 years ago.
Good Experience for First Time Homebuyer
My experience with Metroplex Mortgage Services was a very good one. Anytime I had any questions they were answered. Sean was very helpful with everything and did all he could and more to keep me updated on things. The people at Metroplex were all so nice and did what they could for you. It was a good experience as a first time home buyer.
WOULD HIGHLY RECOMMEND
It really was a pleasure and trust me I have been telling everyone about your staff and the great job you all did again, thank you all.
The best at what they do!
We wanted to thank you for all of your hard work,and patients with dealing with us, especially with rushing everything thru at the end. Your the best and great at what you do, there aren't enough words to say how much we appreciate everything you did for us.
PROCESS WENT SMOOTHLY
The whole team there really helped the process go smoothly. We were so stressed until we found you guys! I have bought and sold personal homes, and sold real estate for a few years. This was by far, the best lending experience ever! Thank you so much! We love our dream home!
I wanted to thank you and your team for helping me with the refinancing on my home. Dave is absolutely fantastic! You have surrounded yourself with very capable people and the positive changes and obvious growth from round one (initial closing) to round two (refinancing) are very noticeable and very nice; smoother.